DELIVERY

Find below the details of prices and delivery times.

Delivery times include the time for preparing, shipping and receiving packages at your home.

In the case of purchase of items that are not in stock, an additional period is mentioned on the product pages of the site. Orders with made-to-order items will be shipped upon receipt of all items by our logistics team.

For more information, please contact our Customer Service.


Delivery costs and times are calculated according to the weight of the package, the destination and the postal service chosen.

In the event of an order for large pieces of furniture, only the mode of delivery via private carrier is proposed.


Our delivery service is part of our company's eco-responsible policy. The packaging boxes used for your orders are made from 70% recycled materials and are 100% recyclable. We also use cornstarch-based tape and 100% recycled and recyclable kraft paper.

METROPOLITAN FRANCE

Fleux offers three delivery methods in Metropolitan France, Corsica and Monaco.

The rates are calculated according to the weight, the delivery method chosen and the delivery destination.

	Up to 1kg	Up to 3.5kg	Up to 5kg	Up to 10kg	Up to 15kg	Up to 20kg	Up to 30kg
Standard (3 to 5 days)	6.90€	6.90€	9.90€	12.90€	16.90€	20.90€	30.90€
Express (24 to 48h)	12.90€	16.90€	16.90€	20.90€	30.90€	50€	50€
Relay point (3 to 10 days)	4.90€	4.90€	4.90€	8.90€	10.90€	20.90€

WITHDRAWAL IN STORE

In our shop at 39 rue Sainte Croix de la Bretonnerie, Paris 4 (24h)

In-store pickup is free.

Our Customer Service will notify you by email when your order is available in our shop.

PRIVATE CARRIER

Girard Agédiss (by appointment)

In the case of large furniture (outside standard formats and/or weight over 30kg), a private carrier delivers to your home, upstairs and to the room of your choice. from 29 €

Unpacking and recovery of the packaging are included in the service.

INTERNATIONAL

Fleux offers three delivery methods in Europe (excluding Metropolitan France).

We do not yet offer delivery to French overseas departments and regions (DROM), or to countries outside Europe.

The rates are calculated according to the weight, the delivery method chosen and the delivery destination.

		Up to 1kg	Up to 5kg	Up to 10kg	Up to 15kg	Up to 20kg	Up to 30kg
Area 1	STANDARD (2 to 10 days)	6.9 €	9.9 €	12.9 €	16.9 €	20.9 €	30.9 €
	EXPRESS (24 to 48h)	12.9 €	16.9 €	20.9 €	30.9 €	50 €	50 €
Area 2	STANDARD (2 to 10 days) *	12.9 €	16.9 €	20.9 €	30.9 €	50 €	50 €
	EXPRESS (24 to 48h)	20.9 €	30.9 €	60 €	90 €	150 €	200 €
Area 3	STANDARD (2 to 10 days)	16.9 €	20.9 €	30.9 €	50 €	50 €	50 €
	EXPRESS (24 to 48h)	30.9 €	60 €	90 €	150 €	200 €	350 €
Area 4	STANDARD (2 to 10 days)	20.9 €	30.9 €	50 €	70 €	90 €	90 €
	EXPRESS (24 to 48h)	50 €	60 €	90 €	150 €	200 €	350 €

* Deliveries to the United Kingdom are increased by €2, Brexit having increased delivery rates.

PRIVATE CARRIER

Girard Agédiss (by appointment)

In the case of large furniture (outside standard formats and/or weight greater than 30kg), a private carrier delivers to your home, at the doorstep or at the building.

EXCHANGES AND RETURNS

All products sold benefit from the "satisfied or refunded" clause for 30 days from the date of delivery, provided that the product has not suffered any damage and is in its original packaging.

In order to facilitate the processing of the refund, any return must be announced in advance to our Customer Service. A return form (available here) will be inserted in the box with the returned products. You can contact us at the following email address: commande@fleux.com or via the withdrawal form on the "my account" page.

Exchanges are unfortunately not possible.

You will find more information about our exchange and return policy, your right of withdrawal or delivery rates in our General Terms and Conditions of Sale.